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[Resolved] Page that I edit does not match the website

This support ticket is created 2 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 7 replies, has 2 voices.

Last updated by michelL 2 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#2440213
not match.png

Hi Shane,

When I change the page 'Alle huisjes' it won't match on my website (see appendix).
Is there a certain setting wrong?

#2440445

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

Do you have any caching on the site ? If so then this could be why you're not able to see any changes on the frontend.

I would recommend clearing the website's cache when you've made the updates if there are any caching plugins on the site.

Thanks,
Shane

#2442413

Hi,

I have made the changes and cleared the cache several times but the button always goes to the black variant.

When I update the page and then leave I always get the message 'Changes you've made may not be saved.'

#2443531

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Michel,

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.

Thanks,
Shane

#2444225

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Michel,

The issue here is the css for the Kadence button isn't being loaded inside the view. I'm actually unsure of the reason for this.

However we are able to workaround this by adding the css to the view css editor.

.kt-btn-wrap {
background: #00be9e;
}

Please let me know if this helps.
Thanks,
Shane

#2444491

Strangs I also got this problem with the tools button.
Unfortunately, almost nothing of the button style works, this problem cannot be solved?

If not, could you change it for the two buttons that are on the page now?
You can see the settings on the page. And can you add a margin of 5px between the button.

#2444961

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Michel,

I've added the 5px margin between the 2 buttons.

Thanks,
Shane

#2445151

My issue is resolved now. Thank you!