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[Resolved] Page given 404

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by johnB-55 4 years ago.

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#2258933
Screen Shot 2022-01-05 at 1.41.54 PM.png
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I am trying to:

I have setup custom post type Courses, the slug is /course/, the attribute has_archive is not setup (uncheck).
I also created a normal page Courses (slug is /courses/) and a sub page Business (slug is /courses/business/).
Now the page Courses working good, but the page Business showing 404 error.
When I deactivated the ToolSet, the page Business works fine. I guess this problem is from the Toolset plugin.

Link to a page where the issue can be seen:
hidden link
hidden link

I expected to see: page Business

Instead, I got: 404 error

#2258997

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

I just checked the same set up on my local test site and didn't encounter any problems, it worked as expected.

When I visit your site I can see that the /courses/ page works correctly. I can see that in the menu the business course points to the /courses/business/ URL which leads to a 404. But on the same page you have a link about business courses that points to /business/ (no courses prefix), and that works correctly.

Is the business page actually a child page of the courses page?

If it is and this isn't working, could you try re-saving your permalinks? Can you confirm on the business page that the permalink for the page is courses/business/ ?

If it is still not working, perhaps we could get credentials to your site to check the back-end for ourselves to see if we can spot the problem.

Let me mark your next reply as private so that we can get log-in credentials from you—you may want to create a temporary admin user for us to use that you can later delete. And be sure to have a current backup of your site.

#2259111

I found the issue.
It is duplicated the taxonomy slug.
My issue is resolved now. Thank you!