Page cannot be updated

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-	-	9:00 – 13:00
14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-	-	14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

This topic contains 2 replies, has 2 voices.

Last updated by boelS 4 years ago.

Assisted by: Jamal.

Author

Posts

July 17, 2021 at 8:40 pm #2117675

boelS

I am trying to:
Update a page
Link to a page where the issue can be seen:
n/a only in admin, update button faded and unavailable
I expected to see:
update button working
Instead, I got:
this is the page where it is happening: hidden link

This is a multisite install, so not sure the duplicator package works.

I submitted this ticket before, but the problem vanished spontaneously. Now it is back. I tried deactivating all non-toolset plugins and the problem remained.

July 18, 2021 at 12:06 pm #2117975

Jamal

Hello and thank you for contacting Toolset support. I confirm that the credentials are working. But, I did not use the Duplicator package yet to confirm if it is working.

However, I am not sure to understand the issue. Could you elaborate a little more on your question so I can better understand it? Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit, so if you like, make use of “upload an image” below the comment area.

July 25, 2021 at 10:14 pm #2124757

boelS

This issue is intermittent for me. Since it is now working again, I'll close this out. Thank you!