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[Resolved] Page cannot be updated

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by boelS 3 years, 10 months ago.

Assisted by: Jamal.

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#2117675

I am trying to:
Update a page
Link to a page where the issue can be seen:
n/a only in admin, update button faded and unavailable
I expected to see:
update button working
Instead, I got:
this is the page where it is happening: hidden link

This is a multisite install, so not sure the duplicator package works.

I submitted this ticket before, but the problem vanished spontaneously. Now it is back. I tried deactivating all non-toolset plugins and the problem remained.

#2117975

Hello and thank you for contacting Toolset support. I confirm that the credentials are working. But, I did not use the Duplicator package yet to confirm if it is working.

However, I am not sure to understand the issue. Could you elaborate a little more on your question so I can better understand it? Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit, so if you like, make use of “upload an image” below the comment area.

#2124757

This issue is intermittent for me. Since it is now working again, I'll close this out. Thank you!