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[Resolved] Page cannot be updated

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by boelS 3 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#2114591

I am trying to:
Update a page
Link to a page where the issue can be seen:
n/a only in admin, update button faded and unavailable
I expected to see:
update button working
Instead, I got:
this is the page where it is happening: hidden link

This is a multisite install, so not sure the duplicator package works.

#2114629

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Boel,

Thank you for getting in touch.

I tried to take a look at this for you, however it would appear that the account that you provided is not an admin account.

With this i'm not able to check why the page isn't saving. However what I would recommend that you do is to temporarily disable all the non-toolset plugins and try again.

Thanks,
Shane

#2114641

So sorry!
I have made the user a super admin.

#2114659

My issue is resolved now. Thank you!