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[Resolved] Our toolset blocks, particularly on our front page are not updating.

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by davidA-24 3 years, 5 months ago.

Assisted by: Shane.

Author
Posts
#2310185

If my client's users change the content a toolset Block on our front page is based on the block doesn't update. (The news area and the slider so far). if I update the page it updates fine.

I have found mention of a toolset views cache which you can turn off you can get to the raw html. Is there a way of setting this in the block editor? Or am I better starting again and doing the whole page manually? The whole thing is very unstable and if I try and look at a view in html the block editor immediately claims it need recovery.

In the settings the caching is set to let toolset manage the cache.

thanks

#2310285

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thank you for getting in touch.

You can disable the Block view caching by toggling the cache option off when you've selected your view block.

In right hand corner after selecting the view block you should see the cache toggle.

Please let me know if you're able to find it and if disabling the cache helps you.

Thanks,
Shane

#2310407

Thankyou that is really useful. The daft thing is that I looked quite hard for that, and didn't see it because I was looking for a checkbox not a slider thing.

One other thing, how does the cache behave? How often does it naturally flush? Is there any way (I am happy with php) to affect this?
thanks
Dave

#2310583

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Dave,

One other thing, how does the cache behave?

Well what I know is that the cache stores the custom field keys for internal usage. Essentially this is beneficial for large sites so that you will reduce the load and requests from the database each time the view is loaded.

How often does it naturally flush? Is there any way (I am happy with php) to affect this?

Unfortunately i'm not aware of how often this cache is cleared by our views plugin automatically. Also i'm not aware of a way to setup PHP to clear this automatically as well.

Thanks
Shane

#2310859

Looks like I will be digging through the code then. Cheers