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[Resolved] Our menu dropdowns, popups, and SVG banners are broken when Toolset active

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 2 years, 11 months ago.

Assisted by: Shane.

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#2412545
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I am trying to: fix an issue on site: internationalcpi.com. Our menu dropdowns, popups, and SVG banners do not work when Toolset Types and Toolset Blocks plugins are active. If I deactivate the plugins then the 'Get Started' menu dropdown works along with the homepage popup and SVG banners on various pages. Right now the Toolset Types and Blocks plugins are active.

Link to a page where the issue can be seen: internationalcpi.com
Look at the top header menu. The 'Get Started' option should be a dropdown. As I said, if i deactivate the toolset plugins then it works.

I expected to see: The 'Get Started' option should be a dropdown

Instead, I got: a broken link for the 'Get Started' header menu option.

#2412611

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Bibi,

Thank you for getting in touch.

This issue should now be resolved. It appears to be a conflict with the Bootstrap Loading for Toolset so I've changed the setting in Toolset -> Settings -> Bootstrap Loading and allowed Toolset to assume that the theme is already loading bootstrap.

Thanks,
Shane