Other Correspondence There is a problem with other-correspondence field. Please

This support ticket is created 7 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 3 replies, has 2 voices.

Last updated by Christian Cox 7 years, 5 months ago.

Assisted by: Christian Cox.

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June 13, 2017 at 11:43 am #536047

stewartE

On my front end cred form i am suddenly getting this error message - Other Correspondence
There is a problem with other-correspondence field. Please check CRED form. (on all my fields)

I havent changed anything except for delete a few of the fields in one of my custom select fields

Could you look at this urgently please as it is on my live site - thanks

June 13, 2017 at 12:31 pm #536075

stewartE

I was getting the error because i had too many fields so i deleted some. Is there any way to increase the number of fields I can add to a select field.

Also I am now getting this error message on the front end
Notice: Undefined index: value in /var/www/sitename/public_html/wp-content/plugins/cred-frontend-editor/application/controllers/translate_field_factory.php on line 232

June 13, 2017 at 3:40 pm #536185

Christian Cox

Hi, I'll take a look right away. Can you provide your Toolset debug information as described here:
https://toolset.com/faq/provide-debug-information-faster-support/

I would also like to see the CRED form live on your site if possible. Please provide a URL where I can see the form. I have enabled a private reply area so you can securely provide user login credentials if necessary to see the form.

June 14, 2017 at 2:43 pm #536699

Christian Cox

Usually this type of error can be resolved by increasing max_input_vars. This is a server setting that you may need your host to assist with. You're probably set at 1000, but you must increase this number. 2000 should be enough to accommodate this field, but it really depends on how many fields and options exist in the field group. More information about that here:
https://toolset.com/faq/why-do-i-get-a-500-server-error-when-editing-a-view/