Oops! There's been a problem when upgrading Toolset data structures.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by Minesh 4 days, 19 hours ago.

Assisted by: Minesh.

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January 22, 2025 at 7:23 am #2793471

dawnM

I am seeing this issue on the WordPress Dashboard
Oops! There's been a problem when upgrading Toolset data structures. Please make sure your current configuration allows WordPress to alter database tables.If the problem persists, please don't hesitate to contact our support with this technical information:

Upgrade command not found. Upgrade command not found. Upgrade command not found.
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January 22, 2025 at 8:55 am #2793532

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This looks like there is not enough permission available on your server which don't allow adding and removing custom database tables or such database related operation.

Can you please try to grant full permission on your database and check if that help you to resolve your issue.

Alternatively, you can try to deploy your website's clone to a different server (even a local host server will do) and check if you see the same error on this server.

At this new server location, you can complete the database update process, and once done, you can migrate it back to the actual server.