Skip Navigation

[Resolved] Oops! There's been a problem when upgrading Toolset data structures…..

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 -
- 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 -

Supporter timezone: Europe/London (GMT+00:00)

Tagged: 

This topic contains 2 replies, has 2 voices.

Last updated by akino 5 years, 3 months ago.

Assisted by: Nigel.

Author
Posts
#1386601
Screen Shot 2019-11-19 at 08.51.52.png

Hi,
I had upgrade Toolset to 3.3.7 My WP is 5.3
Then Toolset gives me that error

Oops! There's been a problem when upgrading Toolset data structures. Please make sure your current configuration allows WordPress to alter database tables.If the problem persists, please don't hesitate to contact our support with this technical information:

But there is any technical error information, it is empty.

I have a screen at attachment.

Please help. Thank you.

#1386641

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Could I please get the debug info for your site?

hidden link

#1386853

My issue is resolved now. Thank you!