I have built a POST Form, students can post a project.
At some point they may post an image OR YouTube link.
With conditional an image field is shown or a field to place the YouTube link.
Students may either fill in one field OR the other field.
But once they have placed the image, they can still click on the radio button of the YouTube link and place a link in that field.
Hello. Thank you for contacting the Toolset support.
Thank you for sharing problem URL but it seems I will require admin access details to see the form.
Can you please share frontend user access details (if required) and admin access details so I can check how exactly you setup your form.
The current way is I think legit as user visit the form and chose the option to either upload image or add youtube link but lets say user chose the image and upload the image and save the form it will have image uploaded.
But in another case lets say user visit the form and chose the option to either upload image or add youtube link, in this case decide to upload image so user will select to upload image option and later he changes his mind not to upload image and go with youtube link. What you say about this?
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
What it does it it resets the value of your file and youtube video field when you change the selection. So there will be no value available when user select another field for another field.
This is the workaround you will have to use in your case.
Glad to know that solution I shared help you to resolve the original issue you reported with this ticket.
As per our support policy, we entertain only one question per ticket. This will help other users searching on the forum as well as help us to write correct problem resolution summery.