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[Resolved] One to many relationship is showing intermediary custom fields after import

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Ben 5 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#1234034

Ben

I have exported all Toolset data from my old site and imported to my new one.

After this import I have noticed that a one to many relationship is showing the intermediary custom fields of another relationship.

Every M2M relationship seems to have imported the wrong custom fields, and every 12M relationship seems to have fields from a M2M relationship present (even though this is not possible).

If someone can enable the private fields I can send access credentials for you to have a look yourself.

#1234121

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - that is strange. I would like to know the exact steps you followed for import.

Can you please share exact steps to reproduce the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1234632

Ben

I needed to get this done today so I wasn't able to wait to solve this issue. I have had to go ahead a manually copy the data.

Thank you for your help anyway Minesh.

#1234648

Ben

I forgot to close the ticket earlier.