One Custom Post Type is not showing in Toolset Dashboard

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 4 years ago.

Assisted by: Shane.

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September 28, 2021 at 3:47 pm #2182073

melissaD-3

Screen Shot 2021-09-28 at 8.50.07 AM.png

Screen Shot 2021-09-28 at 8.43.07 AM.png

I am trying to: Create a template for the custom post type "Document"

Link to a page where the issue can be seen: hidden link

I expected to see: My custom post type "Document" as an option

Instead, I got: All other Custom Post Types are showing, but not this one. I also tried checking under Screen Options, but it's not there, either.

September 28, 2021 at 6:41 pm #2182217

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Melissa,

Thank you for getting in touch.

The issue here is that the document post type isn't created by Types but by the "Document Library Pro" plugin. I suspect that the post type wasn't set to publicly queryable hence why it doesn't show up.

What you can try doing is to create a documents post type using the slug "dlp_document" which should allow Types to take control of the Post Type settings.

From there you can re-activate your Document Library Pro and try creating the content template again.

Please let me know if this helps.
Thanks,
Shane