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[Resolved] One Custom Post disappears after clicking radio filter

This thread is resolved. Here is a description of the problem and solution.

Problem:
One Custom Post disappears after clicking radio filter

Solution:
User was using the outdated Toolset plugins.

We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Please make sure you update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Relevant Documentation:

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by jeleenC 4 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#1789935

I am trying to: Filter custom posts (Partners) based on Taxonomy (Builders and Designers, Interior Designers)

Link to a page where the issue can be seen: hidden link

I expected to see: When I click on "Interior Designers", 3 entries should appear: New Maven Studio, New Manila Design, and Manila Interiors

Instead, I got: Only 2 entries appear (New Maven Studio, New Manila Design), while Manila Interior totally disappears from the list

#1790017

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all - After checking to debug the information you shared with us, I found that you are using outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Regarding your issue:
Can you please check now: hidden link

There seems to me something strange issue but I will require to run a test in order to confirm but otherwise I see this working.

Can you please confirm it works as expected?

#1792331

Updated to the latest version and my issue is resolved now. Thank you!