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[Resolved] number search not working properly

This thread is resolved. Here is a description of the problem and solution.

Problem:
Customer reported that number search is not working properly
Solution:
In the "Using this comparison" field it was set as 'equal to"
https://snipboard.io/K5xH8m.jpg.
Switching to the'like' option instead seems to have fixed the issue.

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This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 1 month ago.

Assisted by: Mateus Getulio.

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#2677065

number search not working properly

see video
hidden link

#2677074

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your contact!

Most probably it is happening because you have "equal to" in "Using this comparison": hidden link. Could you please try to use the 'like' option instead, and see if it works then?

Looking forward to your reply. Thank you.

Regards,
Mateus.