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[Resolved] Notifications Issues

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Noman 6 years, 9 months ago.

Assisted by: Noman.

Author
Posts
#616058

I am trying to:
Specify an email address to send notification to specific email address or wordpress admins emails.

Link to a page where the issue can be seen:
hidden link

Instead, I got:
The content of the form is well recorded in the database but the notification is not working at all.
When I send "Test email", the wheel is running and never ends. The email is never sent.

#616091

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Fabrice,

Thank you for contacting Toolset support. Please make sure that you are using latest version of Toolset plugins:
https://toolset.com/account/downloads/

Please share your Debug Information with us so we can see it? I have enabled debug info box for your next reply:
https://toolset.com/faq/provide-debug-information-faster-support/

Please try to check it by deactivating all third-party plugins (except Toolset) and switching back to the Default Theme (e.g. Twenty Sixteen theme) to see for any possible conflicts with any of the plugins or themes?

Thank you

#616287

Actually the "test mail" function is not working but on the website they are sent correctly, so that's "solved".
I have another big concern regarding the colors of the submit button.
I'm able to change the text size, the button size, but not the colors and hover colors.
I'm also unable to change the "select" field box size. It takes 100% of the cell and I'd like to limit it to some pixels.

Can you help me to change that ? I can't find the right css class to change all of these...

Thanks a lot.

#616310

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Glad to hear that your first issue is resolved.

Please kindly open a new separate ticket for new issues and we would be happy to help. This will help other users with similar problems to find solutions when searching the forum, We do not handle multiple issues in the same ticket as per support policy. https://toolset.com/toolset-support-policy/

Thank you for your co-operation.