[Resolved] Notifications empty

[Author]

Posts

[oriolc]

I am trying to send a notification when somebody create a new user, but none field appears in the mail.
The difference with other websites that I created following the same way are:
1) I'm an not creating authors role. I'm creating contributors role.
2) I use a checkbox to people accept privacy conditions, but I don't use it in the notification.
3) I use google recaptcha

The user page is always the same as ever and data to enter to the website are always the same.

[Shane]

Hi Oriol,

Thank you for contacting our support forum.

Could you send me the code that is being used in your notifications?

Thanks,
Shane

[oriolc]

<p>Datos del nuevo usuario:</p>
<p>Nombre y Apellidos: [wpv-user field="user_firstname"]</p>
<p>Nombre Comercial:[types usermeta='nombre-comercial' user_is_author='true'][/types]</p>
<p>Web:[wpv-user field="user_url"]</p>
<p>Teléfono: [types usermeta='telefono' user_is_author='true'][/types]</p>
<p>País:[types usermeta='pais' user_is_author='true'][/types]</p>
<p>Localidad:[types usermeta='localidad' user_is_author='true'][/types]</p>
<p>Nombre usuario: %%USER_USERNAME%%</p>

[Shane]

Hi Oriol,

Could you try adding this attribute and let me know the results.
id = "%%POST_ID%%"

Add that to the shortcodes and let me know if the issue is still there.

Thanks,
Shane

[oriolc]

After add your shortcode, it appears [wpv-user] shortcode values, but it doesn't appear [types usermeta] values, the custom user field values.

[Shane]

Hi Oriol,

Try adding the same ID parameter for these as well.

Thanks,
Shane

[oriolc]

Nothing changes.
After use your shortcode in [types usermeta] the values doesn't appear in notification.

[Shane]

Hi Oriol,

Would you mind providing me with admin access to the form so that I can have a look ?

The private fields will be enabled for your next response.

Thanks,
Shane

[Shane]

Private fields

[oriolc]

Any solution???

[Shane]

Hi Oriol,

I'm currently having a look at right now.

[Shane]

Hi Oriol,

Could you let me know which form is having the issue and the page where I can test this ?

Thanks,
Shane

[oriolc]

As I said in private message, the form you'll find it in Toolset ->Formulario de usuario->Crear compte and inside I have two notifications. Is the second one.
And the page is hidden link and is the right form, the one with more inputs.

[Shane]

Hi Oriol,

Thanks i've sent out a test email and currently waiting on the email to see whats up.

Please let me know if you get any test emails.

Thanks,
Shane

[oriolc]

I've recived that email:

Datos del nuevo usuario:

Nombre y Apellidos: Test First

Nombre Comercial:

Web:hidden link

Teléfono:

País:

Localidad:

Nombre usuario: Test@email.com

As you can see, the user custom fields won't appear, as I said to you.

Can you solve it?