[Resolved] Notification problem

[Author]

Posts

[AlexanderN4266]

I tried to create a User Form. After having it created, when I added it to the front-end and tried to register a new user, the user was actually created but no notification was sent to the email I used at the moment of registration. I haven't got no username or password to enter the account.
For notification, I gave it a name - for when: when a new user created by this form – where: send to an email specified in this form – and below to: user_email / first_name / last_name –
Add Notification Subject (whatever) - Add Notification Body Content:
Hi, you registered as an Aalphus user successfully.
Your username is %%USER_USERNAME%%
Your password is %%USER_PASSWORD%%
However, no email was sent.

[Nigel]

Hi there

That looks correct, what you have done.

Are you sure the email wasn't sent? Maybe it ended up in a SPAM folder.

Try installing the plugin WP Mail Logging (https://wordpress.org/plugins/wp-mail-logging/) which records all sent emails.

I just tried this on a local test site and it worked correctly, see screenshot.

[AlexanderN4266]

Hi,
Yes, the Mail Logging plugin registers the email and gives out the content of the message to me as an admin, which is great. But still the registering person does not get the email delivered to his/her email box.

[Nigel]

Sorry, I can't really help you with that.

Toolset uses the standard WordPress mail system to send the notification emails, and the mail logging plugin confirms that the emails are sent.

If they are not being delivered or they are going to the spam folder of your users you might want to discuss that with your hosting provider.

[AlexanderN4266]

Thanks. I just needed to know that the problem is not Toolset-related.