Nothing showing, blank page

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Content-submission forms, Toolset Forms

This topic contains 5 replies, has 2 voices.

Last updated by Minesh 5 years, 10 months ago.

Assisted by: Minesh.

Author

Posts

February 24, 2019 at 8:16 pm #1205175

LisaA1200

My content is not showing. Any idea what happened?
hidden link

February 25, 2019 at 6:10 am #1205324

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I can see the page loaded successfully:
=> hidden link

Is it working now?

February 25, 2019 at 2:54 pm #1205633

LisaA1200

I can see the text now, but the images are not showing. I've not done anything to this site to cause an issue.

February 25, 2019 at 2:59 pm #1205639

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - when I logged in using the access details you shared. I do not able to see Toolset plugins etc..etc.

Can you please give administrator-level permissions to the user you shared with me so I can access your site in backend and check what's going wrong there.

I have set the next reply to private which means only you and I have access to it.

February 25, 2019 at 3:08 pm #1205644

February 25, 2019 at 7:32 pm #1205767

LisaA1200

I haven't done anything in there.
cpanel info is
ftp 173.247.248.206
user precious
pw py88LA123*

wp-admin is adminlisa
pw is puppy2014*?/py

I had a toolset person help me to create this set up. They packaged all the plugin files together in a module manager for me to import and export to set up new sites. I could see the list while ago, but no image. Usually the first picture upload is the main image too.

February 26, 2019 at 9:21 am #1206120

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I checked on your install and I found that you are using the following view to display the content:
=> hidden link

And you are using the following shortcode to display the image:

[wpv-post-featured-image size="medium" class="list-image-style" alt='%%ALT%%' title='%%TITLE%%']

Now, when I visite the following posts that is displayed using view there is no featured image attached to it:
=> hidden link
=> hidden link

That is why its not displaying the image on the frontend.