Nothing showing, blank page

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Content-submission forms, Toolset Forms

This topic contains 5 replies, has 2 voices.

Last updated by Minesh 5 years, 9 months ago.

Assisted by: Minesh.

Author

Posts

February 24, 2019 at 8:16 pm #1205175

LisaA1200

My content is not showing. Any idea what happened?
hidden link

February 25, 2019 at 6:10 am #1205324

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I can see the page loaded successfully:
=> hidden link

Is it working now?

February 25, 2019 at 2:54 pm #1205633

LisaA1200

I can see the text now, but the images are not showing. I've not done anything to this site to cause an issue.

February 25, 2019 at 2:59 pm #1205639

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - when I logged in using the access details you shared. I do not able to see Toolset plugins etc..etc.

Can you please give administrator-level permissions to the user you shared with me so I can access your site in backend and check what's going wrong there.

I have set the next reply to private which means only you and I have access to it.

February 25, 2019 at 3:08 pm #1205644

February 25, 2019 at 7:32 pm #1205767

LisaA1200

I haven't done anything in there.
cpanel info is
ftp 173.247.248.206
user precious
pw py88LA123*

wp-admin is adminlisa
pw is puppy2014*?/py

I had a toolset person help me to create this set up. They packaged all the plugin files together in a module manager for me to import and export to set up new sites. I could see the list while ago, but no image. Usually the first picture upload is the main image too.

February 26, 2019 at 9:21 am #1206120

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I checked on your install and I found that you are using the following view to display the content:
=> hidden link

And you are using the following shortcode to display the image:

[wpv-post-featured-image size="medium" class="list-image-style" alt='%%ALT%%' title='%%TITLE%%']

Now, when I visite the following posts that is displayed using view there is no featured image attached to it:
=> hidden link
=> hidden link

That is why its not displaying the image on the frontend.