Hello. Thank you for contacting the Toolset support.
Can you please share few problem URL where I can see that the file you shared is loaded and admin access details and let me check your view settings and after that I will be able to guide you in the right direction.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I could not able to access the wp-admin as it shows the message that its not available at my location. Can you please grant permission and unblock any country wise block or IP wise blocking so that I should be able to access the wp-admin.