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[Resolved] not save after submit

This support ticket is created 8 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 2 voices.

Last updated by abold 8 years, 1 month ago.

Assisted by: Minesh.

Author
Posts
#420679

We have a problem when two or more users in the same time submit on the frontend cred post form just one form get saved but another date disappear.

Please help.

#420685

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is known issue to us and we've already reported to our developers. Please be patient and kindly hold on for further updates.

#420755

More information about my problem. I found that is the problem when we use computers in the same network (they have the same IP) and users open new cred form in the same time. After the first submit, and after him second user with different data, second post take the same post ID and change submit data of the first user.

#421129

Any news about this issue?

Please, we need urgent help.

#421248

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Our developers are working on this issue. Please kindly hold on for further updates. I'll get in touch with you as soon as I know more.

#422161

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've good news for you.

Could you please try fix provided with the following link and try to resolve your issue:
=> https://toolset.com/errata/different-users-submitting-cred-form-overwrite-others-posts/

#425183

Tnx, now is ok. 😉

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.