Skip Navigation

[Resolved] not displaying views in more than 3 elemenor tabs

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user had 5 elementor tabs on their page, however after the 3rd tab nothing was being displayed.

Solution:

In this case the user had a Form in each tab but on the 3rd form there was a missing closing div tag which caused the other tabs not to load their content.

I would recommend that you check your code for unclosed tags if this occurs for you.

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 12 replies, has 2 voices.

Last updated by Mario 5 years, 8 months ago.

Assisted by: Shane.

Author
Posts
#1236388
lc-tabs-x3.PNG
lc-tabs-x2.PNG
lc-tabs-x1.PNG

Ticket title should say:
not displaying views in more than 4 elemenor tabs

I am trying to:
I have created a page with elementor. Using the tab element.
The first 4 tabs work perfectly then next 2 will not display the view.

I have upload some images
x1 = with in elementor with view
x2 = Page displayed showing view working in tabs
x3 = Page displaying tab 5 with no fields display from view

#1236417

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mario,

Thank you for contacting our support forum.

Would you mind providing me with a link to this page as well as admin access?

Thanks,
Shane

#1237384

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mario,

Thank you for the credentials.

I've checked this for you and it seems the issue is that elementor isn't loading the body content for the tab 5 and onwards.

Not sure how to debug the elementor tabs but i've checked on my localhost with a similar setup and it works fine even past 5 tabs.

Maybe there is some limit being hit on the server .

I would suggest showing this issue to the elementor support team. As a check if you remove the views from these tabs and just add content only.

Does the same issue still occur?

Please let me know.
Thanks,
Shane

#1238717

This is the reply from elementor support below,

I disabled all except elementor and pro. Toolset only disabled forms and then it worked.

--

May 2, 6:44
Hi Mario,

Thank you for reaching out to us.

I tried disabling all of your plugins and saw that 4th tab started showing the content. Try that and make Elementor and Pro both activated. You'll see tabs working fine then. There is a conflict due to the plugins you installed.

Elementor is totally working fine and we don't have control over 3rd-party plugins. Let me know if you have more question ?

Regards.

#1238799

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mario,

Would you mind if I took a copy of the site for further testing here locally ?

Thanks,
Shane

#1238818

Yes that's fine.

#1238849

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mario,

Could you replicate the issue on this page for me.
hidden link

It seems the example page has changed since I last took a look at the problem for you.

Thanks,
Shane

#1239448

Hi

I deselected the Forms plugin. Just reactivate and it will work.

#1239898

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mario,

Would you mind if I took a copy of the site for further testing here locally?

Thanks,
Shane

#1240814

Yes that's fine.

#1241209

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mario,

After some testing I found that the issue is not the entire Toolset forms plugin itself but this form here Provider-Personal-Info2-FU1

Removing all the fields from the form caused the tabs to work. Resetting the form with its default fields also caused the form to work.

I would suggest remaking this form and testing on your end and then remove the fields that you don't need from the form as you would have it now.

This should resolve the issue with the tabs as it did for me in my testing.

Thanks,
Shane

#1242758

Hi Shane
There is a missing close </div>
Provider-Personal-Info2-FU1
it is fully working now.

Thank you for your help.

#1242759

My issue is resolved now. Thank you!