[Resolved] None of the custom fields are available in the Toolset forms

[Author]

Posts

[matthiasV-2]

None of the custom fields are available in the Toolset forms

[matthiasV-2]

As a consequence the forms are not shown correctly in front-end.

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please tell me for what post type and for what form what custom fields are missing?

In addition to that, I will require admin access details to check whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[matthiasV-2]

Also for hidden link we want to delete custom fields from the back-end but that doesn't seem to work.

[Minesh]

You said:
It contains both forms:
"Nieuwe gebruiker registreren DEF"
"Profiel gebruiker aanpassen DEF"
==>
On what page/post I can see both the forms? what form you want to display? what is your expected output?

[matthiasV-2]

hidden link. Evaluate the user forms, conditionals are set but both forms do not show correctly in front-end.

[Minesh]

With the following form I see you have setup many conditions:
=> hidden link

Can you please be specific what exactly not working and what steps I should follow to see the issue?

[matthiasV-2]

it can't be difficult to look into the conditionals and see if the behavior in front-end is correct?

example:

select ik "ben een koper" and ik wil "een eigendom verkopen". the conditional tells that on click ik heb "een eigendom te koop", de eigendom "staat publiek te koop/ niet publiek te koop", ik ben "de enige eigenaar/ mede-eigenaar", ik "ben bereid om te verkopen/ niet bereid om te verkopen". NEITHER of this information appears. That's the issue which affects all conditionals.

[matthiasV-2]

Another issue (can you open a new ticket because I can't)?

Voorkeuren aanpassen does not show up using this HTML code:

<h4 style="text-align: right;">[toolset-edit-post-link content_template_slug='template-that-contains-the-edit-voorkeuren-form' target='self']Voorkeuren aanpassen[/toolset-edit-post-link]</h4>

Page: hidden link

[matthiasV-2]

Tab 'diensten'

[matthiasV-2]

Sorry, this is the right page: hidden link

[Minesh]

I see with the following custom field group:
=> hidden link

For the field "Ik wil" - you set to save the value 1 for all checkboxes options. You should setup different value for all those options. And then try to setup conditions within the form based on the value you set for these options.

Can you please try to adjust this and let me know if you will require further help.

[matthiasV-2]

That is not the issue. For the other custom fields the value to store is alo set to 1 and some of them are showing up correctly. For example "Ik ben". Check it here: hidden link.

Example (again):

Select ik "ben een koper" and ik wil "een eigendom verkopen". The conditional tells that on selection ik heb "een eigendom te koop", de eigendom "staat publiek te koop/ niet publiek te koop", ik ben "de enige eigenaar/ mede-eigenaar", ik "ben bereid om te verkopen/ niet bereid om te verkopen" should show up. Although these fields don't show up!

Can you finally solve this issue after 4 days?

[matthiasV-2]

My issue is resolved now.