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[Resolved] No WordPress users shown in the “Send notification to a WordPress user” option

This thread is resolved. Here is a description of the problem and solution.

Problem:

Unable to send message to a wordpress user.

Solution:

This issue was resolved in our Latest CRED version so I would recommend installing this one.

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by nickH-5 5 years, 8 months ago.

Assisted by: Shane.

Author
Posts
#1209242

I am trying to: select an individual user to notify when a new user is added using a Toolset Form

There are no users in the dropdown when selecting the "Send notification to a WordPress user" option.

This may also be related to this issue : https://toolset.com/forums/topic/cannot-choose-email-address-for-notification-from-create-user-form/

#1209523

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nick,

Thank you for contacting our contacting our support forum.

Is the user the same user that is being created in the form ?

Please let me know.

Thanks,
Shane

#1211264

Thanks Shane. No it is that there are no users at all to select from the dropdown (see screenshot)