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[Waiting for user confirmation] no more possible insert and or edit new expositions

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This topic contains 14 replies, has 1 voice.

Last updated by Minesh 4 days, 20 hours ago.

Assisted by: Minesh.

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#2872711
new_expo.jpg
new_04_expo.jpg
new_03_expo.jpg
new_02_expo.jpg

I am trying to:
first: insert new expositions
second: edit new/old expositions

Link to a page where the issue can be seen:

first screen "enter title" no more accesible
hidden link (already altered with info :edit in breakdance)
hidden link
hidden link

I expected to see:
after keying "expositions" -> "add new exposition" I expect to reach the toolset input screen for exposition

Instead, I got:

what I stated in "link to a page where the issue can be seen:"

#2872742

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It's not from Toolset but WordPress has added the panel for metaboxes, I've drag that metabox panel at half of the page and you can see now metabox (custom fields) are visible.

Can you please check now:
- hidden link

#2872743

sorry still not resolved
editing in "editing exposition" of breakdance not possible
preview seems ok

#2872813

Minesh
Supporter

Can you please share video or few screenshot or steps I should follow that should help me to see the issue?

#2872818
old_expo_screendata_05.jpg
old_expo_screendata_04.jpg
old_expo_screendata_03.jpg
old_expo_screendata_02.jpg
old_expo_screendata_01.jpg
old_editing_template_new_exposition.jpg
old_editing_new_exposition.jpg

first I show a series of images of existing/old exposition data stored (show still correct and ok):
20260812-12:41/old_expo_screendata_01.jpg
20260812-12:41/old_expo_screendata_02.jpg
20260812-12:41/old_expo_screendata_03.jpg
20260812-12:41/old_expo_screendata_04.jpg
20260812-12:41/old_expo_screendata_05.jpg

2 screens (I found: one i used the othe ?new?) of new exposition:
20260812-12:41/old_editing_new_exposition.jpg
20260812-12:41/old_editing_template_new_exposition.jpg

too bad that I cannot use either to introduce my data

#2873102

HI
I have reseen your mail from tuesday (11/8/2026 16:28) asking to check
- hidden link

seems to me that I already answered August 12, 2026 at 11:26 am reply #2872818

pls confirm your working on it

thanks

#2873105

Minesh
Supporter

Can you pelase send me working admin access details.

And also share the direct link of those old/new exposition posts.

#2873158
digital_material_03.jpg
digital_material_02.jpg
digital_material_01.jpg
show_capadocia_ web_ok.jpg
show_capadocia_ pre_editing_screen.jpg
show_capadocia_ editing_not_ok.jpg

expositions (Capadocia) already inputed before changes:
- image "show_capadocia_ web_ok.jpg" with URL "hidden link" is rendered correctly
- image "show_capadocia_ pre_editing_screen.jpg" with URL "hidden link" which formaly was not shown
- image "show_capadocia_ editing_not_ok.jpg" with URL "hidden link" does not show structures -> does not allow changes and/or inputs

expositions (Digital / Material)
- has a new point "edit in breakdance" wich formerly was not present which directly leads to image "digital_material_o3.jpg" with URL "hidden link". no elements are shown and as far as I con see no introduction of data is possible resp. shown
- edit (sub-point of Digital / Material) leads to screen "digital_material_o2.jpg" and from there to "digital_material_o3.jpg"

I hope you can work with those data

wainting for your response thanks in advance

#2873660

Do you need other information?

I urgently need to update my website!!!!
I am already some 3 month with that problem and still no solution!!!!

thanks for quick answer

#2873669

Minesh
Supporter

When I try to login - I get the following error:

Error: The password you entered for the username extern3 is incorrect.

Can you please send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2873760

Minesh
Supporter

expositions (Capadocia) already inputed before changes:
As it was a global block from Breakdance you need to edit with your global block page - with the following link:
- hidden link

And please mind that you are using Breakdance builder here, to get support on that, you must contact the Breackdance builder support in future.

Also, before reporting the issue in front of them or in front of us, in order to isolate the issue, please disable all third-party plugins and then try to enable plugins one by one and see if you able to spot the culprit plugin.

#2873773

hi

first I am aware of what does Breakdance and what does Toolset. I till now I did not have any problem of interference but have the project to try to eliminate toolset once I have time/lasure to do so.

now back to our problem.
"- hidden link" shows what I need!

now how do I edit that???

at "hidden link" I get (for newly introduced exposition following options under colum "Title" for newly introduced expo "Digital / Material":
"Digital / Material — Draft
Edit | Quick Edit | Trash | Preview"

- edit: gets me to "hidden link" which sends me if I pinch at "Edit in breakdance" to "hidden link" which is the same uneditable page I showed in my reply of August 14, 2026 at 2:14 pm Reply #2873158 which is uneditable!!!!
- quick edit: seems to work ok (I think cannot realy check at this point)
-trash: I did not check
- previev seems to render well

I did not resend the screencasts because still are same as in my reply of August 14, 2026 at 2:14 pm Reply #2873158

thanks for caring

best

ed.

#2873776

Minesh
Supporter

now back to our problem:
"- hidden link" shows what I need!
now how do I edit that???
===>
I already asked you to check the compatibility, is the issue is due to Toolset or WordPress update or any other plugin you are using currently?

You need to follow the standard compatibility check in order to find the root cause of this issue and for that as I suggested with my previous reply:

*** Please make a FULL BACKUP of your database and website.***
Could you please try to resolve your issue by deactivating all third-party plugins as well as switch to the default theme (if rerequired) to check for any possible conflicts with any of the plugins or themes?

In additoin to that - we did not announced that we are fully compatible with Brakedance builder. Here is the Doc that shows which page buildres have limited integration with Toolset:
- https://toolset.com/related-lesson/page-builders/

As the issue is on Edit post using Breakedance page builder, I strongly suggest that you should contact Breakdance page builder support and it they identify that the root cause is Toolset and share information then I will take that information and escalate it accordinly in front of our Devs.

#2873778

hi
after sending I updated the site and following subpoints at the main menu
"artists
works
expositions
works artists intermediary posts
"
disappeared.

before sending the above I saw your response in my mail.

so as I do not know what went wrong I will recopy the active site "web" to "shop" update that site to actual state and proceed to your instructions before coming back to you.

best

ed

#2873779

Minesh
Supporter

ok - that's the correct approach. Please setup a test site and then try to run the compatility test as suggested and then try to isolate the issue by deactivating all plugins and later activate it one by one and see if you able to spot the issue.

Also, try to switch to default theme and notice if you able to spot the issue.