No longer able to add a Distance Filter to a View

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by simonR-8 3 years, 9 months ago.

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November 14, 2021 at 11:57 pm #2220803

simonR-8

Tell us what you are trying to do?
I set up a View for a Map some weeks ago with your help) and all was working well.
I then went to duplicate this on another site and everything went well until I tried adding the Distance Filter to the View and it refuses to Save.
So I went back to the original, deleted the Filter and tried recreating it and that will not Save either.
When I hit the Save button nothing appears to happen at all.
I am on the latest version of all Toolset plugins.
I have recently updated to WordPress 5.8.2 could there possibly be a bug in
Help!

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

November 15, 2021 at 7:54 am #2221165

Nigel

Supporter

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I tested this again just now on my own site, which is also running WP 5.8.2 and the latest plugins, and didn't encounter any problems.

I suspect the issue may be a conflict with another 3rd party plugin or the theme.

First, though, if the Save button is inactive, I expect you will see JS errors in the browser console, so edit the page in question and open the browser console to check.

Then check for conflicts. Disable all plugins except Toolset, and make sure you are not running any custom code (if you edited the theme's functions.php file, switch theme to twentytwenty, and disable any code snippets added in Toolset > Settings). Then try editing and updating the page again. If the problem no longer appears then you should be able to determine the source of any conflict that triggers the problem by a process of elimination.

Let us know what you find.

November 16, 2021 at 8:14 am #2222081

simonR-8

Hi Nigel
Well, I don't know what's going on, but I just put up a new "copy" of the site on 5.8.2
Switched to Twenty Twenty-One.
Disabled all plugins and re-enabled Toolset Blocks/Maps/Types only.
Created some test CPT posts with an Address field.
Created a page - hidden link - with a Map Block & View Block - all works fine.
Tried adding a filter on the contents of another field - no problem.
Removed that filter and tried adding a Distance Filter and it will not Save whatever parameters I put in.

November 16, 2021 at 9:45 am #2222147

simonR-8

My issue is resolved now.
I needed to change "Should distance center input be required" to "No (use when combining this filter with others)"
Thank you!