No import button for modules library

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Module Manager

This topic contains 4 replies, has 2 voices.

Last updated by mikaP 5 years ago.

Assisted by: Shane.

Author

Posts

October 9, 2019 at 1:21 pm #1358953

mikaP

I am trying to: load ready made module from module library

Link to a page where the issue can be seen:

I expected to see: IMPORT button

Instead, I got: INSTALL button and after clicking it, it goes to 404 error page (not found error)

October 9, 2019 at 3:54 pm #1359123

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mika,

Thank you for getting in touch.

Would mind allowing me to have access to the site so that I can check on this for you ?

Also please let me know which module you are importing ?

Thanks,
Shane

October 9, 2019 at 8:02 pm #1359223

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mika,

Thank you for the credentials,

However when i go to the page to log in i'm not able to access the log in form. See Screenshot

I'm presented with an error.

Could you check on this and let me know?

Thanks,
Shane

October 10, 2019 at 5:25 am #1359373

mikaP

Hi Shane,

Thanks for your help. Problem solved when I disabled security plug-in (IP address blocking).

Please remove screenshot above from the public thread.

Sincerely, Mika

October 10, 2019 at 4:34 pm #1359855

mikaP

I mean that Import works now fine when I disabled security plugin.

My issue is resolved now. Thank you!

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.