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[Resolved] No Editing Options in "Edit Layout"

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by charlesB-5 5 years ago.

Assisted by: Minesh.

Author
Posts
#1412717
Screen Shot 2.jpg
Screen Shot 1.jpg

It seems that after the latest updates we lost the editing elements to edit a Layout. (see attached screenshot #1). They are working on our staging site (screenshot #2) so we tried to revert to the previous versions of the toolset plugins, similar to our staging site, but without success. It seems it might be a css issue, not sure... Any help is appreciated, thanks.

#1412781

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Please try to follow the following Doc and send me duplicator copy of your site:
=> https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

#1414571

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

thank you for sharing all the required details.

I found that the plugin that causes the issue is "Ocean Extra" plugin. As soon as I disable that plugin I see the edit icon on Layout while editing it:
=> hidden link

Also, I see that you are using the outdated parent "oceanwp" theme. You should update that as well:
=> hidden link

#1415545

Thanks a lot. I guess I forgot about testing this one.

#1415547

My issue is resolved now. Thank you!