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[Resolved] No custom post output

This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 10 replies, has 2 voices.

Last updated by Griffin 7 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#564413
uwp content.jpg

I am trying to: display a custom post

Link to a page where the issue can be seen: hidden link

I expected to see: the content

Instead, I got: no output

This is a simple post, in fact, there are no non-standard fields yet, just body and title. I have a content type created displaying just title and body. No output is seen.

#564444

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Griffin,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the website so that I can check on this further for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

#564445

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

private fields

#564473

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Griffin,

Thank you for the credentials, however they seem not to work.

Could you check on them and let me know.
Thanks,
Shane

#564486

Please try again.

#564749

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Griffin,

Its still returning incorrect password.

Thanks,
Shane

#564936

I sent the updated password this morning in the private message. Please tell me the status.

#565273

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Griffin,

Thank you for the updated password.

I've checked and this issue seems to be stemming from the theme itself because even when I checked the post without a content template it doesnt display.

I would recommend getting in touch with the theme's support team for this one because if you were to switch to a default theme you should see it start working again.

Thanks,
Shane

#565279

They are using bootstrap, any ideas why only toolset posts don't show? What needs to be added to make the theme work?

#565338

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Griffin,

This is definitely an issue with the theme because even the default posts are having the same issue.
hidden link

Thanks,
Shane

#565377

Thanks Shane.
Sorry for the trouble. As I said, it is one of those weird projects I have little control over.