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[Resolved] New Post Type not loading. Stays in endless loop.

This thread is resolved. Here is a description of the problem and solution.

Problem:
New Post Type not loading. Stays in endless loop.

Solution:
There was a conflict with third-party plugin installed by user.

You can find the proposed solution, in this case, with the following reply:
https://toolset.com/forums/topic/new-post-type-not-loading-stays-in-endless-loop/#post-1169474

Relevant Documentation:

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by richardR-10 5 years, 9 months ago.

Assisted by: Minesh.

Author
Posts
#1167249

Tell us what you are trying to do? Trying to upload new post type

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

#1167414

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - could you please share problem URL where I can see the issue and access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#1168623

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - wp-admin access details you shared with us is not working at this end. Could you please send me working wp-admin access details.

Additionally, with which post type you are having the issue? As I can see the screenshot you shared is o plugins page.

I have set the next reply to private which means only you and I have access to it.

#1169474

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok - I logged in to your site and I found there are few javascript errors on the browser's console and those JS errors belongs to the plugin "Blog2social" plugin.

What if you try to deactivate that plugin?

#1170049

My issue is resolved now. Thank you!

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.