I am trying to: create a new template using DIVI builder
Link to a page where the issue can be seen: hidden link. The new divi builder is on infinite load. after disabling Divi new experience feature everything works fine: hidden linkhidden link
Hello. Thank you for contacting the Toolset support.
Well - if you disable Toolset plugins - do you see the issue? If Yes, then it looks like compatibility issue but to know where exactly the issue from (is it from Toolset or Divi) I need to check that.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).
I have set the next reply to private which means only you and I have access to it.
Ok I get the update that our Devs are aware of the details of the issue. Divi’s new front-end editor is not compatible with Toolset for now and it requires a lot of work to fix this issue.
