new CRED Commerce won't install

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 2 replies, has 1 voice.

Last updated by eliseD-2 6 years, 7 months ago.

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May 29, 2018 at 7:49 am #905366

eliseD-2

I am updating all of my Toolset components and the update for CRED Commerce failed. It said my key was invalid and I had to re-register. I went to my account and got my key and entered it - but I get this error:

cURL error 7: Failed to connect to api.toolset.com port 443: Connection timed out

What am I doing wrong?

May 29, 2018 at 7:52 am #905368

eliseD-2

More info - I'm now seeing that this is true for ALL of my Toolset plugins (Types, Views, CRED, Access, etc.) - it says I need to re-register and then I get the error when I try to do that.

May 29, 2018 at 8:20 am #905384

eliseD-2

Nevermind! It turned out that my Elegant Themes API Key (for my Divi theme) had to be re-entered before CRED would install. I don't understand why it wasn't entered correctly, or what that had to do with CRED Commerce, but anyway it's fixed now.