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[Resolved] NEVE Pro theme

This support ticket is created 2 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by Christopher Amirian 2 years, 4 months ago.

Assisted by: Christopher Amirian.

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#2445763
neve1.jpg
neve2.jpg

Hi, I'm working on a website with NEVE Pro theme installed (hidden link). It seems it is not full compatible with Toolset.

On the Content Template edit I miss the NEVE icon to set theme options like Layout, hide Title or Featured image. I can see it on Pages (see attached image), but not on Content Template.

I can see in the Content template sidebar the Theme Options section, but it doesn't work (see attached image).

Can you help me?

#2446535

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Please consider that we can not guarantee full compatibility, but I can report this to the dev team.

Most probably it will need the theme developer to take a look into the issue so please be aware that the report might not yield a result.

To report this, we should rep[licate the issue on a clean installation. I created one with Toolset installed here:

hidden link

Please install the theme and the necessary plugins required for the theme to function.

Then create a content template to showcase that the Theme Options section does not aaply there.

Thank you.

#2447009

Hi Christopher, we've just installed Neve Pro Theme and Addon on the test site.

thanks

#2447385

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Thank you. I reported this to the second tier.

I will inform you if there is an update.

Thank you.

#2447555

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

I have got an answer from the second-tier and here is the summary of it:

There is no integration with the Neve Pro theme and Toolset:

https://toolset.com/documentation/recommended-themes/

Actually, there was a surprise why there were theme options on the sidebar, but for sure those options are not integrated and that is expected behavior that they will not work.

Thanks.