NEVE Pro theme - Toolset

This support ticket is created 2 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

This topic contains 4 replies, has 2 voices.

Last updated by Christopher Amirian 2 years, 2 months ago.

Assisted by: Christopher Amirian.

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August 26, 2022 at 3:28 pm #2445763

umbertoZ

Hi, I'm working on a website with NEVE Pro theme installed (hidden link). It seems it is not full compatible with Toolset.

On the Content Template edit I miss the NEVE icon to set theme options like Layout, hide Title or Featured image. I can see it on Pages (see attached image), but not on Content Template.

I can see in the Content template sidebar the Theme Options section, but it doesn't work (see attached image).

Can you help me?

August 28, 2022 at 7:45 am #2446535

Christopher Amirian

Supporter

Languages: English (English )

Hi there,

Please consider that we can not guarantee full compatibility, but I can report this to the dev team.

Most probably it will need the theme developer to take a look into the issue so please be aware that the report might not yield a result.

To report this, we should rep[licate the issue on a clean installation. I created one with Toolset installed here:

hidden link

Please install the theme and the necessary plugins required for the theme to function.

Then create a content template to showcase that the Theme Options section does not aaply there.

Thank you.

August 29, 2022 at 10:42 am #2447009

umbertoZ

Hi Christopher, we've just installed Neve Pro Theme and Addon on the test site.

thanks

August 30, 2022 at 6:44 am #2447385

Christopher Amirian

Supporter

Languages: English (English )

Hi there,

Thank you. I reported this to the second tier.

I will inform you if there is an update.

Thank you.

August 30, 2022 at 1:45 pm #2447555

Christopher Amirian

Supporter

Languages: English (English )

Hi there,

I have got an answer from the second-tier and here is the summary of it:

There is no integration with the Neve Pro theme and Toolset:

https://toolset.com/documentation/recommended-themes/

Actually, there was a surprise why there were theme options on the sidebar, but for sure those options are not integrated and that is expected behavior that they will not work.

Thanks.