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[Resolved] Nested Repeating Field Group popup not closed

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 4 replies, has 2 voices.

Last updated by Minesh 3 years, 11 months ago.

Assisted by: Minesh.

Author
Posts
#1862627

Nested Repeating Field Group popup not closed

#1862671

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I see you are using the latest Toolset Types plugin but the latest Toolset Views version is 3.3.3.

Could you please first update all Toolset plugins to it's latest official release version and check if that help you to resolve your issue. If no:
- Do you see any JS error on your browser's console? If no:

Can you please export the Types structure from: Toolset => Import / Export => Types tab => Export and send me the file (you can upload the file to any file sharing service and send me the link to download it) and I will try to import the repeating field group structure and see if I able to reproduce the issue.

#1862733

Updated to Views 3.3.3. Didn't help

No JS errors at console

hidden link

#1863493

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok. I've tested this with clean installation where only Toolset plugins active and I'm able to reproduce the issue.

Please allow me to escalate this issue to our next level support. Please hold on for further update.

#1879263

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

We just released a set of hotfix version for Toolset plugins including Toolset Types 3.4.5 that contains the fix for this issue.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/