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[Resolved] Need to know what this code is for…

This support ticket is created 2 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by stephenR-8 2 years, 2 months ago.

Author
Posts
#2514113

Tell us what you are trying to do?
Avoid the 403 errors that are happening on all wp-admin pages.

Is there any documentation that you are following?
No.

Is there a similar example that we can see?
seoulcounseling.com/wp-admin

We cannot get to the WP admin, and are searching for the issue. We are seeing a series of PHP fatal errors from Toolset. We found this code and are curious about its role:
[12-Dec-2022 01:47:25 UTC] PHP Fatal error: require(): Failed opening required '/home3/seoulcounseling/public_html/wp-content/plugins/toolset-blocks/embedded/inc/wpv-import-export-embedded.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /home3/seoulcounseling/public_html/wp-content/plugins/toolset-blocks/loader.php on line 307

#2514115

There is a file at that location, but we cannot open it.

#2514317

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Stephen

In that case I suggest you use FTP to delete the plugins/toolset-blocks/ folder.

That will allow you to regain access to the WP admin, and then from the plugins page try to re-install Blocks. (I recommend in this case you download the current version from https://toolset.com/account/downloads and upload the zip file on the Add New plugins page.)

#2516699

My issue is resolved now. Thank you!