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[Resolved] Need help with product visibility

This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Minesh 3 years, 1 month ago.

Assisted by: Minesh.

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#2260415
Schermafbeelding 2022-01-06 om 21.25.43.png

Tell us what you are trying to do?
Hey I need help with this topic here: https://toolset.com/forums/topic/exclude-products-from-view-if-woocommerce-catalog-visibility-is-set-to-hidden/

Is there any documentation that you are following?
yes see link above, but it doesn't work for me. I cannot find the product visibility as a taxonomy when adding a filter. It just isn't there. The instruction seems ok, but is also a bit short. Anything that I need to check to be able to filter on this taxonomy?

Attached image is in Dutch - I would expect the ' product visibility' in this list. But it isn't neither anything in Dutch that looks like it. Is this the right place to look for it?

Is there a similar example that we can see?

What is the link to your site?
hidden link

#2260653

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I'm not sure why you do not able to see the Product Visibility as I just installed a test site and I can see the taxonomy Product Visibility. Please check the following screenshot: hidden link

Can you please share problem URL of your view as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2262895

Hi Miniseh, not solved yet, but I need a little time to setup a copy of this site, so that you can go ahead without the chance of breaking a live shop. Will get back here asap. Thanks best regards Robbert

#2264273

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok fine - thank you.