Skip Navigation

[Resolved] my views no longer appear after updating the view plugin

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.00 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: 

This topic contains 5 replies, has 2 voices.

Last updated by Shane 4 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1569677

Hello,
My views no longer appear after updating the view plugin. I use the following code to display the view in my page.

<?php echo do_shortcode('[wpv-view name="vue_page_edition" ]');?>

It is also impossible for me to return to a previous version of the plugin, the site then indicates an erro 500

Thanks a lot

Olivier

#1569709

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Olivier,

Thank you for getting in touch.

I would recommend deleting your current version and reinstall it
https://toolset.com/download/toolset-views/#changelog

Also to test to see if it is an error in your views you can download our blocks plugin and disable views and check again to see if the issue still remains.
https://toolset.com/download/toolset-blocks/#changelog

You view should work the same given that views and blocks at the core are the same plugins.

Thanks,
Shane

#1569711

Hi Shane,
I have already uninstalled and reinstalled, it does not work.
I cannot use blocks because I integrate the views with a shortcode.
My pages where the shortcode are integrated look like this :

<?php
/**
 * Template Name: template-edition
 */

get_header(); ?>


<div class="container">
<div class="row">
		<div class="col-sm-6 col-xs-12">
			<div><?php echo do_shortcode('[wpv-view name="vue_page_edition" ]');?></div>
			<div><?php echo do_shortcode('[wpv-view name="catalogue_vue" ]');?></div>
			<div><?php echo do_shortcode('[wpv-view name="composition_vue" ]');?></div>
			<div><?php echo do_shortcode('[wpv-view name="vue_page_consultance" ]');?></div>
		</div>
	
		<div class="col-sm-6 col-xs-12">
			<div><?php echo do_shortcode('[wpv-view name="news_edition_vue" ]');?></div>
			<div><?php echo do_shortcode('[wpv-view name="last_synchros_vue" limit="6"]');?></div>
		</div>
</div>
</div>


<?php get_footer(); ?>
#1569721

Hi,
I also tested with block but my views still don't appear.

#1569725

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Olivier,

Would you mind providing me with admin and FTP access to the site so that I can check on the issue for you ?

I will be enabling the wordpress debugging in order check what is producing the error 500 on your site.

Also please let me know the link of the page where you are getting the error 500.

The private fields will be enabled for your next response.

Thanks,
Shane

#1569785

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Olivier,

I believe ive spot the issue.

Could you please update to the latest version of wordpress ?

As our plugins require the use of the latest version of wordpress to function correctly.

Thanks,
Shane