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[Closed] My relationships are not showing and templates look different

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Last updated by Christopher Amirian 1 year, 3 months ago.

Assisted by: Christopher Amirian.

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#2686924

I lost my relationships.
I have a website for Film and TV production locations.
So When I have a production (Like Undercover) with multiple years (and SPIN-offs) I call them formats. And in those formats, you have the production locations.
So You can Search on a production --> Format --> Production location
Per time you can view this on the map.
After updating to the latest version of Toolset, all is mixed up.
And pages are showing empty.

hidden link
I would like to quickly look over my shoulder what is going wrong.

#2687113

Christopher Amirian
Supporter

Languages: English (English )

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Hi there,

It is very hard to know what might be wrong as I do not have enough information regarding the issue.

For now, let's see if we are on the same page, at the beginning of the page load I see "alle locations worde ..."

But after a second the map shows with markers and I see a list of places it seems.

I wonder what would be instead of that on the page? So I can understand the issue.

Also as a general rule, please make sure that all Toolset plugins are up to date:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)".
- Click the "Check for Updates" button.
- Update Toolset and its addons there.

If the problem persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Also give me the details on how the relationships are set and what I should see on the page in questions that I don't
Thanks.

The topic ‘[Closed] My relationships are not showing and templates look different’ is closed to new replies.