Tell us what you are trying to do?
My 3 year old Map seems to have stopped working. My map points show up, but when i filter them, nothing shows. See images
Is there any documentation that you are following?
I am not aware of anything changing on the map.
Is there a similar example that we can see?
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What is the link to your site?
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Simply use filter and see points dissapear
Hi,
Welcome to Toolset support. First things first, please make sure that you have the updated version of Toolset plugins:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)".
- Click the "Check for Updates" button.
- Update Toolset and its addons there.
After that, please check if the same map issue happens on a minimal installation:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
Thanks.
I have the page working, but it appears to be limiting the number of map points to 299. I have over 450.
I can not find where I am limiting the number.
Hi,
I checked with the second-tier support and there is no hard limit forced to the Google maps.
So if you see problems it might be problems from the Google API rendering that many markers at once.
That is not recommended, I'm sure if you ask Google support they will also recommend fewer markers.
Thanks.
Thank you for looking into the limitation issue.
