Skip Navigation

[Resolved] My layout disappers

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: 

This topic contains 6 replies, has 2 voices.

Last updated by annaA-2 4 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#1539279
Screenshot 2020-03-04 at 17.09.20.png

I was setting the first Post Type and after some editing test, the layout disappeared from the Layout list.
I tried to logout, delete cache and cookies, change browser but I couldn't solve the issue.
Could you help me? Thank you.
Anna.

#1539499

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Anna,

Thank you for getting in touch.

I suspect the issue here is because you have our Toolset blocks plugin enabled.

Currently once you have the blocks plugin enabled then this will essentially override your layout information as blocks and layout is not meant to work together.

Thanks,
Shane

#1540185

Hi Shane,
thank you.
So if I disable Toolset blocks plugin should it work fine?
Are there other plugins I should deactivate that could create bugs?
Thanks,
Anna.

#1540873

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Anna,

The problem is that Blocks and Layouts were not meant to work together because of the block editor being enabled by default.

What you can do is to enable the legacy editor as well in blocks by going to Toolset->Settings->Editing Experience and select the 3rd option in the setting.

Please let me know if this helps.
Thanks,
Shane

#1544469

Hi Shane,
I saw Toolset->Settings->Editing Experience and the third option is yet set.
Do you think I can work without fear of losing the layout again? 🙂

Thank you,
Anna

#1544567

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Anna,

You shouldn't lose any layouts with this.

Thanks,
Shane

#1544569

My issue is resolved now. Thank you!