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[Resolved] Multiple Toolset WooCommerce Blocks on Product Page

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 1 voice.

Last updated by clayH-2 2 weeks, 1 day ago.

Assisted by: Minesh.

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#2825505

I could not re-open the previously closed ticket. Here is the link to the ticket...

https://toolset.com/forums/topic/multiple-toolset-woocommerce-blocks-on-product-page/

Here are the creds...

hidden link

#2825659

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Have you checked my previous reply:
-https://toolset.com/forums/topic/multiple-toolset-woocommerce-blocks-on-product-page/#post-2824455

Will you be able to handle the database operation? if no:

You can share admin access details and I'm happy to look it further and try to fix it.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2826722

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now.

I've run the following SQL on your database in order to delete the extra "Toolset WooCommerce" custom field groups:

DELETE FROM `wp_z6_posts`
WHERE `post_title` LIKE '%Toolset WooCommerce%' AND ((`ID` = '153818') OR (`ID` = '153819') OR (`ID` = '153820') OR (`ID` = '153821'));
#2826755

That fixed it...tyvm