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[Assigned] Multiple test requests for Google Maps API

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 1 voice.

Last updated by Christopher Amirian 1 hour, 46 minutes ago.

Assisted by: Minesh.

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#2850128

We use the map extension for Toolset on our website. In our forms, we have two address input fields and a view with an address filter. When the form with the two address input fields is called up, six requests are sent to the Google API with the word ‘Phoenix’. When the view is called up, there is one request with the word ‘Phoenix’. These calls without completion result in high costs for the Google API. How can we deactivate these unnecessary requests?

#2850183

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL and admin access details as well as exact steps that should help me to reproduce the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2850206

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

When I logged in as admin and try to access the form:
- hidden link

It asks me to upload profile picture.

And when I access the above URL as guest user I do not see any form. Do I require front-end user access details that should help me to see the form and what are the two address fields you are using?

#2850207

I updated your profile picture. You can access the form now.

#2850428

Christopher Amirian
Supporter

Languages: English (English )

Hello,

Thank you. I checked and it is possible to login and the form is visible.

Minesh will be back tomorrow and will continue the troubleshooting.

Thanks.