Hello, I'm fairly new to Toolset so forgive me if my questions are a novice-like. I've tried to search the community board but was unable to find solutions to these questions so I've decided to try to reach out and see how the community is.
I have a website: hidden link of which I am trying to use Toolset to create a workflow to enhance our customer's experience in shipping items.
Originally I went with Gravity Forms but realized I outgrew it's functionality fairly quickly .
If you go to hidden link you will see the Gravity Forms form that we currently use. This is a shipping request form that customers fill out to request their packages be sent through us. For one time users, it is fine, but we have customers that come in and want to ship 5 or 10 packages and they must fill it out each time.
I am hoping to use Toolset to create a user login area where they can update their address, and also keep track of a contact address book of previous shipments. This contact address book would be visible only to the logged in user (and Admins). Customers could edit / add / delete addresses from an address book page.
Should a customer be logged in, the form should automatically add their (sender's) address and then allow them to either look up previous addresses stored or create a new address (which can be stored for future use. I'm thinking somehow this could create an "address book" custom post within the "SF Express" custom post.
The customer can add multiple items within a row for each item type, and enter the quantity and declared value, etc.
Once the form is submitted, it then alerts our team via email as well as provides a "reference number" to the customer.
Our staff would then enter this into our back end system (although later I hope to put together a connector to the back end system to auto fill the information the customer provided). Once the staff has a tracking number, I am hoping to have a back end admin field that the staff can enter in the tracking information and then have the system email / text the customer with this information so that they can track it.
There are a few other tweaks and enhancements that I would want to do but basically that's the general idea and from what I saw with the examples on Toolset, it seemed to be the best match for me. Incidentally I was recommended by a developer to not go with WordPress but build a custom site, but for me, I want to use WordPress and Visual Composer to quickly and easily update the static pages (as well as WPML to do translations). A custom built site would lose my ability to create pages quickly, therefore, my going to Toolset.
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So what are my questions?
1) I am currently trying to make the form in Toolset. I have been able to create the general fields, and used the content wizard to drop them onto a page, but it shows the Post Name and Post Description fields. I can see that I can delete them but how do I actually name the post when the user submits it? I'm thinking the sender's name would suffice but if I had a combination of the Sender's name / Receiver's Name would be the fastest way for our staff to locate the submission in the post view on the back end.
2) I need to generate a "reference number" that is unique for each posting. I saw one comment saying that this is not possible to do but that they recommended using the Post ID which is unique. I'm okay with this, but how do I show on screen on the submission page as well in the email notification?
3) On the form, how do I create a multiple line of information (Item Description, Item Qty, Item Declared Value), where it is one add button for each row? Also can I make a computed field on the right that calculates the Qty and Value?
4) Is there a page that explains how to do calculated fields? I have several other fields I would like to add. Basically we have to determine the weight of the package which is either the actual package weight or the dimensional weight (Length x Width x Height in inches / 166). It would be very nice to add those fields to the form and then have a computed field show the customer the final weight (whichever is higher) as well as an estimated price (basically $6 per pound).
5) Is there a location where I can possibly get bids from Toolset developers on implementing all of this? I eventually would like to learn Toolset myself as I have other projects I think Toolset could be useful, but I'm finding the learning curve a bit complex and the time it will take to do what I need to do, I may need to try to pay for instead. We don't have a large budget ready for this as I intended on doing it myself, but I'm open to looking for developers to help.
6) In general, based on what I'm trying to do, is Toolset the right way to go? I research for quite a while and yet I'm not that experienced in WordPress plugins so there could be something more suitable for workflow and user interaction.
7) About Me: I used to be a Lotus Notes developer and really miss those days of being able to have a IDE that I can build quick forms and workflow interaction between different groups / departments. I always hoped to find a quick system to build similar workflows but via a web interface, where I could have really easy controls. I do not know CSS or PHP very well at all. As a business owner now, I unfortunately don't have time to get too deep into programming so I am looking for something as close to plug and play as possible. The less code manipulation the better...
Thank you very much for those that took the time to read this. I'm really hoping I can use Toolset as it sounds really like the best option out there, but definitely have a long way to go.