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[Resolved] multiple checkboxes in custom fields doesn’t work with caracter ‘

This thread is resolved. Here is a description of the problem and solution.

Problem: Apostrophe characters in custom field checkboxes don't work well.

Solution: Update to the latest versions of Toolset plugins.

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 14 replies, has 2 voices.

Last updated by Leonardo 5 years, 3 months ago.

Assisted by: Christian Cox.

Author
Posts
#1226111

multiple checkboxes in custom fields doesn't work with caracter '

#1226119
Screen Shot 2019-04-04 at 4.13.15 PM.png

Hi, where are you using the apostrophe character and how is it broken? Can I see some screenshots please?

#1226218

hi, i am using apostrophe character in the word "MOBILITA' RIDOTTA" as filter in chechboxes in this page

hidden link

hidden link

regards

#1226219

it doesn't broken, it doesn't work the filter
regards

#1226651
screen-back.jpg
screen1.jpg

Hi,
if in title of checkbox I use ' the frontend became \' , in this mode the filter works but isn't nice to watch.

Then, which kind of code can I use to write:
MOBILITA' RIDOTTA
AND
ACCESSIBILITA'
?

for example for À : decimal code (À), exadecimal code (À), nominal code (À)?

or for ': ' ' '

Regards
L.

#1226834

Okay I see now, thank you for the extra information. I was just running some tests and it looks like you can use an HTML entity instead:

MOBILITA’ RIDOTTA
...OR...
MOBILITA' RIDOTTA

I'll ask my 2nd tier support team to take a look and let me know if there's a better workaround. Please stand by and I will update you soon.

#1226859

Hi,
thanks for your replay.
If I use
MOBILITA’ RIDOTTA
...OR...
MOBILITA' RIDOTTA

it looks nice but the filter doesn't work.
I am staying by and I wait your help.
Thanks a lot
Leonardo

#1226860

Please,
Christian have look the filter, now I used MOBILITA’ and if you check the filter doesn't work.
regards
L.

#1227370

Hi, sorry for the mixup. I'm asking my 2nd tier team to take a look at this because it seems that my workaround is not effective. I'll let you know what I find out as soon as possible.

#1227630

thanks a lot , you are very kindly

#1230460

Hi, do you have news for me?
regards
L.

#1230575

Hi, I don't have a solution available yet. Our developers have acknowledged the issue and published an erratum post here: https://toolset.com/errata/apostrophe-in-views-front-end-filters-fields-is-being-escaped-with-a-backslash/

I'll let you know when I have more information to share.

#1303723

Hi, our developers have just let me know this issue will be resolved in the upcoming hotfix releases, due later this week. I will let you know once these fixes are ready to install. Thanks for your patience.

#1306877

Hi, the latest versions of Toolset plugins are now available for download or automatic update. Please update and let me know if the issue is not resolved.

#1308909

My issue is resolved now. Thank you!