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[Resolved] Multi-language Content Template Built With Beaver Builder and Gravity Forms

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 9 replies, has 2 voices.

Last updated by Christian Cox 5 years, 7 months ago.

Assisted by: Christian Cox.

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#1207050
1.png

I am trying to:

Translate the title of a Gravity Form in a content template built with Beaver Builder.

Link to a page where the issue can be seen:

English:

hidden link

Hebrew:

hidden link

User name: lawoffice
Password: lawoffice

I expected to see:

The Gravity Form title appear in English.

Instead, I got:

The Gravity Form title appears in Hebrew.

See the attached screenshot.

#1207230
Screen Shot 2019-02-27 at 1.12.13 PM.png

Hi, I'm unable to determine if this Form has been completely translated. Please check the translation status for English here: hidden link

I see a "In progress, needs update" status. Can you complete the English translation?

#1216846

Hi, please don't close this thread. I had to attend to other things, but I will get back to this, thanks.

#1217139

I will stand by for your update. Thanks for letting me know.

#1224371

Hi, once again, please don't close this thread. I had to attend to other things, but I will get back to this, thanks.

#1224622

Sure, thanks.

#1232598

Hi, please don't close this thread.

#1233537

Thanks for the update.

#1237048

Thanks. I updated the translation of this form and it is now complete. Yet still the Hebrew title appears when viewing the page template in English. Could this be a caching issue?

#1237287

It could be, but I'm not sure yet because WPML, Beaver Builder and the Ultimate Add-Ons plugin are also involved here. If you have any server-side caching or 3rd-party caching plugins active those could also affect the display. In Toolset alone, Views may cache data under specific circumstances but Content Templates do not store cached information.

First, I would remove the UABB Gravity Forms module from the Beaver Builder Content Template and replace it with a basic text module. Insert the Gravity Form inside the text module and test that out in English. If that works, then it seems there is some conflict with that UABB module we need to investigate further.

If that does not work, you can try creating another Content Template, this time without using Beaver Builder. Again, place the Gravity Form in a text module and test it out by applying this Content Template to a new Hebrew post, then translating that post to English. If that works, then we know there is some conflict with Beaver Builder we need to investigate further.

If that does not work, deactivate all plugins except Toolset and WPML and test the English post again. If you have tried all these steps and it still shows the Hebrew title, I'll have to make a clone of the site and try to replicate the problem locally so I can escalate it to our 2nd tier support team.