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[Resolved] Moved site from development mode to published. Experiencing problem with Toolset

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 2 replies, has 2 voices.

Last updated by eugeneI 4 years, 4 months ago.

Assisted by: Minesh.

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Posts
#1715787

Tell us what you are trying to do?
Received this message:

"Toolset plugin cannot connect to toolset.com

Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.

Need help?

See the communication error details and let us know in Toolset technical support.
"
I would like to get rid of this message but I can't find where to put the site key

#1715907

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Please check the following doc and follow the steps to register your site key for your new domain:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

#1715917

My issue is resolved now. Thank you!