Mod_Security error generated when try install modules

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Module Manager

This topic contains 4 replies, has 2 voices.

Last updated by timothyC-3 4 years, 7 months ago.

Assisted by: Minesh.

Author

Posts

April 17, 2020 at 1:56 am #1589267

timothyC-3

I cannot install any modules. If I click install it gives me the following error:

Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

April 17, 2020 at 8:56 am #1589477

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please tell me from where you are trying to install the Modules?

Using Module manager plugin and from "Modules Library" tab available at:
=> Toolset => Modules, If yes:

which module you are trying to install?

April 18, 2020 at 12:43 am #1590353

timothyC-3

Hi,

Yes that is where I am trying to install the module from and I was trying to install the real estate module but none of the modules works. I get the same error message if I try to install any of them/

April 20, 2020 at 6:17 am #1592261

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

It looks like the issue is from the hosting server that do not allow you to install such third party scrip as Mod_Security is blocking it.

Please check the following links:
=> https://stackoverflow.com/questions/28090737/not-acceptable-an-appropriate-representation-of-the-requested-resource-could-no
=> hidden link

Can you please try to check with your hosting authority.

April 20, 2020 at 11:08 pm #1593471

timothyC-3

My issue is resolved now. Thank you!