i have a strange problem. when i try to view the taxonomy archive page i see a 502 Bad Gateway error.
In the logs i see this error.
[Wed Nov 13 00:50:41.430468 2024] [fcgid:warn] [pid 1751047:tid 1751049] (104)Connection reset by peer: [client 78.211.95.130:0] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: hidden link
The problem disappears if i disable Elementor.
The strange thing is that the error appears only if i am an authenticated user.
What do you think could be the problem?
Hello. Thank you for contacting the Toolset support.
That is strange.
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
What if you try to deactivate and delete All Toolset plugins and reinstall it. You can download the latest Toolset plugins from your account's Download page:
- https://toolset.com/account/downloads/
I reinstalled all the toolset, wpml and elementor plugins but the problem remains.
The only way to not see the problem is to deactivate the Elementor plugin.
I also tried to set various default themes but the problem is not solved.
I tried various settings on Plesk for example hidden link
but nothing.
As the issue you see only when Elementor plugin is active, what if you try to get in touch with Elementor support and check with them and if Toolset is involve we hare happy to assist you further.
