[Resolved] Missing language flag after form input

[Author]

Posts

[Matthias Wagner]

I am trying to: I have an own translatable archive-member.php. I also have a layout for this archive ('member-archive'), with only one visual editor cell (short intro). This layout is translated and completed.
The archive-member.php starts with :
get_header('layouts');
the_ddlayout( 'member-archive' );
When I visit this archive page, both languages are provided and I can switch between the languages.
This archive page also has some search options. Once I press the submit button the inactive language flag is gone.

I visited this URL: hidden link

Thanks for any help,
Matthias

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Hello. Thank you for contacting the Toolset support.

I need to check on your install whats going wrong there.

1)
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?

2)
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Sorry but sFTP access details are not working at this end. Could you please resend it once you verify it.

[Mohammed]

Hello Mathias,

I’m Mohammed Toolset support second tier and I have been escalated to this thread. I’ll give my best to help you to achieve your needs through Toolset components.

I'm working on the issue, please wait and I will get back to you again.

Thanks.

[Mohammed]

Hello Mathias,

I did some diagnosis steps and tests and couldn't figure out the issue.

I'm also not allowed to apply any changes on the website files.

I'm able to acess the FTP but couldn't apply any changes, Could you please grant the FTP user the full access (Read, write, delete) over the project files ?

I will need to check your theme files and also I may need to get a snapshot of your website.

Thanks.

[Matthias Wagner]

Hello Mohammed,

all rw rights are now by user mecca.

Matthias

[Mohammed]

Hi Mathias,

Thank you for providing the access !!

I've activated duplicator and made it work for you , you can use it now . (I assume you had troubles before)

I've downloaded a snapshot of your website locally and did some tests.

I've got an error and by tracing it, I found that there is a problem with the taxonomies.

I deleted the taxonomies and recreated them again to make the members page work properly.

Please let me know if this works with you.

Thanks.

[Matthias Wagner]

Sorry for answering not any earlier.
Yes, the problem is solved.

Thanks,
Matthias