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[Resolved] Missing Captcha

This support ticket is created 7 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Nigel 7 years, 1 month ago.

Assisted by: Nigel.

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#590161

I have a CRED User Registration form which has a Captcha field. It has been working fine for months. Noticed today that while the field [cred_field field='recaptcha' value='' urlparam=''] is still in the CRED User Form, the Captcha on the front end is missing and when a user tries to register they get this error message "The user was not saved because of the following problem: Missing CAPTCHA"

Meaning that users cannot currently register on my site.

Note I have removed the Captcha field for now, but that is exposing me to spam etc

Thanks

#590174

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Stewart

We had an issue with reCaptcha that was fixed in CRED 1.9.3, and from your debug info you appear to be using CRED 1.9.2.1.

Could you please update CRED, and the other Toolset plugins which also have updates, and then try again?

If you still see the problem, please let me know.