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[Closed] migration legacy relationships to new version

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 3 years ago.

Assisted by: Minesh.

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#2559357
Screenshot 2023-02-22 at 14.05.49.png

Hello

We were using legacy version of the Toolset types (Version 2.3.5). Recently we purchased the latest version of the plugin. It works very good for us. But in the toolset -> relationships it shows a warning to migrate relationship structure to the modern one.

The issue is that it never finishes. It goes for hours. Is there any way that I can do this process manually using a database query or a separate plugin that works?

I am testing this locally on a docker setup. I need to make sure it works and it is not going to break anything before delivering to staging and prod.

Thank you!
Mehran

#2559379

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Honestly we can not say anything until we will have a look at the issue.

For this issue in particular - I will require duplicator copy of your site to see whats going wrong with your setup.

Can you please send me duplicator copy of your site:
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

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